Waste of money
Michel B. — 1 out of 5 stars
[This review was collected as part of a promotion.] I just got mine on Thursday and used it for the first time on Monday. I was so disappointed. Firstly the outer case stayed warm and I thought that maybe it would not stay hot. By 9am my coffee was cold, not even tepid. I have other hydroflask products and have been very happy in the past but this one is a complete disappointment. What’s even worst, I paid to personalize this. I hope this is not indicative of your products going forward.

